Absolute shell game dealer. All the old tactics. Run far, run fast. The deal started nicely but soon the game began. Sign this, sign that. Buy today? Let me speak to the manager. I must give them credit they have a smooth operation. They saw my wife coming and took...Read more
I have been taking my car to Haley Toyota for the last few years. Until recently I have noticed a huge staff changeover and very rude advisors. I was brousing the parts departments weathertech accessories while I was waiting for my service advisor to speak with the...Read more
My Lexus did not have heat coming out of the vents. I explained that the A/C was working fine and that there were no leaks. After an hour of checking it out the technician asks how new was the water pump and also checked the coolant. Suddenly the diagnosis is that it...Read more
I was orginally an unhappy consumer who purchased a vehicle from Haley Toyota in May of this year. They didn't want to honor my warranty agreement that was given to me until July of this year. After posting my complaint to the site, they decided to correct my concern...Read more
Haley Toyota of Richmond VA is going down the drain for servicing consumers when purchasing a used vehicle. I just brought a vehicle from them less then 2 months ago and I have taken it back three time due to unresolved concerns of them not looking the vehicle over...Read more
I took my 4 Runner in to Haley Toyota on Midlothian Tpk in Richmond, VA for a 30K mile service and alignment, which costs $477 (no repairs) supposedly with my coupon (don't know if they actually applied it or not). I marked my tires as I always do, and when I got...Read more
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